Shipping policy
MARILOU is known for its detailed artisanal work. Every piece whether it is imported or produced nationally takes a high level of work and design into consideration. We offer two purchase choices depending on your needs.
1. IN STOCK products
2. PRE ORDER/CUSTOM MADE products
2. PRE ORDER/CUSTOM MADE products
1. For IN STOCK products
- We have a number of models available
- Check for availability in each product
- National Delivery uses “encomienda system” and varies from 4-5 days after deposit
- International Delivery must be consulted with customer service according to order
2. For PRE ORDER/CUSTOM-MADE products
- Every piece is made from scratch
- For custom-made order contact customer service
- National Delivery uses “encomienda system” and varies from 4-6 weeks after deposit
- For nationals “pick up at store” is also available
- International Delivery must be consulted with customer service according to order
3. For SPECIAL ORDERS OR WHOLESALERS
- Special rates available
- Various transport and delivery methods available
- For more information contact customer service
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In high season delivery times may vary without prior notice, these including Easter, Christmas and New Years.
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Delivery time for custom-made orders or substantial volume orders will be established by the MARILOU team according to intricacy on order and amount of workflow at the time of admission.